Parts Manager

Job Description

Responsible for parts operations within the store location and so the highest level of external and internal customer satisfaction is maintained and achieved, while maximizing return on investment through parts sales, inventory control, and expense control. Execute parts department standard processes.


? Working in with Branch Manager and Group Parts Specialist to develop and follow an annual parts department budget, achieve realistic attainable and measurable parts sales volume and profit goals that are compatible with overall dealership financial and operational objectives
? Monitors parts sales on a daily basis to ensure achievement of budgeted sales and profit goals
? Participates in the development and execution of the Local & Group Parts Marketing Plan
? Assists with the development and training of parts personnel and may complete performance reviews of parts staff
? Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory count and proper counter procedures
? Assists with counter sales to support customer needs
? Maintains all departmental tools, equipment, and vehicles in good working order
? Monitor and manage warranty / return claims within the required time frame to receive maximum credits allowed
? May perform recruiting, staffing and employee development activities
? Actively visit customers to exceed and improve relationships

Experience, Education and Knowledge:

? 3+ years experience in Parts Department or John Deere Dealership operations
? Experience leading others
? Ability to use standard desktop load applications such as Microsoft Office and internet functions
? Ability to write and speak effectively to individuals and groups
? Ability to analyze and interpret internal reports
? Excellent customer service skills
? Good time management
? Competitive renumeration package

Applicants for this position should have NZ residency or a valid NZ work visa.

Applicants for this position should have NZ residency or a valid NZ work visa.

Job type:

Full Time