Customer Experience Specialist

Job Description

Hilton Brown Swimming came into existence in 1973 and we have been successfully teaching New Zealanders to swim for well over 40 years now. We are a country that is surrounded by water, whether it is our stunning coastlines, beautiful lakes and rivers or the multitude of home swimming pools and spas. It is integral that both ourselves and our children have the skills to survive in the water and the technique and strength to help ourselves if we ever get into trouble. We have 7 swim schools in the Upper North Island and teach learn to swim to infants, preschoolers, school age children and adults.

We are looking for a highly motivated, super organized, friendly & welcoming person to ensure that every customer receives outstanding customer service at all points of contact. It’s a busy role and multi-faceted one that includes; welcoming customers, online sales of swimming lessons, email and phone communications and managing accounts receivable.

You pride yourself on your ability to multi-task and are known for your impeccable organization skills. You are fun loving, welcoming, hardworking and great at communicating in writing, on the phone and face-to-face. You are self-motivated and have a strong attention to detail.

Hours of work:
The successful candidate will be able to work Tuesdays 2:30pm - 7:00pm and Sundays 7:45am - 1:00pm.

If you think this could be you, please email a cover letter and your CV through to

Applicants must have NZ residency or a valid NZ work visa

Applicants for this position should have NZ residency or a valid NZ work visa.

Job type:

Part Time


Auckland City